VARSANI IMPEX Return and Exchange Policy offer no return of goods once delivered. If you choose to exchange the item for a mismatch of product or receipt of a defective or expired item, you will be provided with a replacement of the same item, free of cost (is it about transportation or the product cost). However, an exchange is subject to the availability of the product in our stock.
The following Exceptions and Rules apply to this Policy: All items to be returned or exchanged must be unused and in their original condition with all original labels and packaging intact, and should not be broken or tampered.
In case you have purchased a product that has a free gift/offer associated with it and you wish to return the item, a maximum of Refunds/Free item MRP will be debited until the satisfactory receipt of all free gift(s)/offer item(s) that are shipped along with it.
If you choose to self-ship your returns to your own (Customer), kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service. Perishable goods such as Seeds and Seedlings cannot be returned, if the packet is opened/ damaged or the seedlings are in excess of what is required.
Products must be returned within 3 to 4 days from the day of delivery, To return your purchase, please call customer care at +91-8780369408 To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 to 10 Working days.
Late or missing refunds (if applicable) If you still haven’t received a refund yet, first please check your bank statement. Then contact your Credit or debit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at varsaniimpex1974@gmail.com
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at varsaniimpex1974@gmail.com and send your item to Varsani Impex, C 14, Kalpataru building, Satya Nagar road, Borivali west, Mumbai, 400092,
Governing Law These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.